Customer Success Specialist
Job Summary
Managing and growing a portfolio of US school partnerships, the full-time Customer Success Specialist will build relationships, support educators, and drive demand for educational placements while working remotely.
Key responsibilities
- Build and maintain strong relationships with school partners to increase demand for educators
- Communicate with and support newly onboarded and active educators to ensure their satisfaction and performance
- Report key trends and feedback to the Product team to enhance the platform's offerings
Required qualifications
- Passion for the education sector and a commitment to creating a positive social impact
- Experience in sales, partnerships, account management, recruitment, or education is a plus
- Strong work ethic with a focus on organization and efficiency
- Ability to thrive on feedback and demonstrate coachability
- Entrepreneurial mindset with resilience and a positive attitude
Complete Job Description
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