Customer Success Strategy Ops Director

Job Summary

A company is looking for a Director of Customer Success Strategy & Ops.

Key Responsibilities:

• Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads
• Review, design, and execute improvements to organizational structure
• Organize and coordinate events like QBRs and help prepare readiness for Board presentations, All Hands and Executive leadership meetings

Required Qualifications:

• 7+ years of experience in a business management or strategy role
• Experience in organizing and directing multiple teams and departments
• Experience in planning and leading strategic initiatives
• Bachelor's degree (or equivalent experience) in business administration or similar field
• MBA preferred