Customer Success Team Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, May 16, 2024

Job Category: Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Executive Level

Job Summary

A company is looking for a Customer Success Team Manager.

Key Responsibilities:

Proactively mentor and guide team members to drive product adoption and success with Atlassian solutions
Identify opportunities and risks across the team and customers
Develop collaborative programs and partnerships with other teams

Required Qualifications:

8+ years in Customer Success or related field within an Enterprise SaaS company
3+ years of people management experience in a remote environment
Experience coaching teams to drive adoption and reduce churn
Experience building Customer Success strategies within a Cloud environment
Experience with industry tools such as Gainsight, Salesforce, Tableau

COMPLETE JOB DESCRIPTION

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Job is Expired

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