Customer Success Trainer

Job Summary

A company is looking for a Client Educator I to enhance customer experience through training and support.

Key Responsibilities

• Facilitate training sessions for clients and internal staff on platform usage
• Manage client rollouts and troubleshoot sales orders for smooth processing
• Provide technical and project support while maintaining communication throughout the onboarding lifecycle

Required Qualifications

• Bachelor's degree preferred
• 2+ years of experience in customer service and technical support
• Background in training, marketing, or education preferred
• Proficiency in Google Workspace applications and familiarity with CRM systems
• Sound technical knowledge and basic Windows computer skills