Customer Support Advocate

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 05, 2025

Job Category: Customer Service

Employment Status: Permanent

Employer Type: Employer

Education Level: Bachelors

Job Summary

A company is looking for a Customer Support Advocate (Temporary).

Key Responsibilities

Develop expertise in the platform and provide responsive live support through various communication channels
Identify, investigate, and resolve technical or usage issues while advocating for customer needs
Collaborate cross-functionally to enhance the overall customer experience and improve internal processes

Required Qualifications, Training, and Education

At least 1 year of customer service or early education experience
Experience providing live support to customers (preferred)
Hands-on experience with CRM systems like Zendesk or Salesforce (preferred)
Comfort with a fast-paced and dynamic environment
Bachelor's degree (preferred)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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