Customer Support Agent

Job Summary

A company is looking for a Customer Support Agent to act as the main point of contact for customers in a fully remote role.

Key Responsibilities

• Act as the main point of contact for customers actively using the product
• Respond to customer inquiries in a timely and professional manner via email and chat
• Communicate with team members to resolve issues and escalate inquiries as needed

Required Qualifications

• Fluent Polish speaker
• Previous customer support experience is required
• Affinity with technology
• English level: B2 for internal communication
• Previous iGaming experience is a plus