Customer Support Agent

Location: Remote

Compensation: Salary

Reviewed: Fri, Jan 09, 2026

This job expires in: 28 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for a Customer Support Agent (Night-Shift).

Key Responsibilities

Deliver exceptional customer support through live chat, email, and social media in English
Provide support to merchants and partners in both English and Russian
Monitor and report technical incidents to the engineering team

Required Qualifications

Strong communication skills in English and Russian
Background in customer service, with live chat experience preferred
Ability to multitask in a fast-paced environment
Familiarity with customer service platforms like Jira and Zendesk
Previous experience in a FinTech startup is a bonus

COMPLETE JOB DESCRIPTION

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Company Overview

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Headquarters Headquarters

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Website

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