Customer Support Agent

Location: Remote
Compensation: Salary
Reviewed: Mon, Mar 30, 2026
This job expires in: 30 days

Job Summary

A company is looking for a Customer Support Agent.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and online tickets
  • Assist with basic troubleshooting for technical issues and guide customers through product navigation
  • Document all customer interactions accurately in the CRM system and collaborate with team members
Required Qualifications
  • High School Diploma or GED; some college coursework in IT or related field is a plus
  • 0-1 years of experience in customer service, call center, or technical support
  • Basic computer skills including Microsoft Office and common web browsers
  • Organized, reliable, and able to work in a fast-paced environment
  • Associate degree or higher in Computer Science or related field is preferred

COMPLETE JOB DESCRIPTION

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