Customer Support Agent
Job Summary
To support a growing team, the hybrid Customer Support Agent will contact warm leads, assist customers in scheduling appointments, and develop sales skills while working a minimum of 22 hours per week in Rexburg, ID.
Key responsibilities
- Contact prospective customers who have expressed interest in services, using sales techniques to engage them
- Ask qualifying questions to determine the best next steps for customers and schedule appointments with service providers
- Handle fast-paced calls with an average length of 2-4 minutes throughout scheduled shifts
Required qualifications
- High school diploma or equivalent
- Must complete a successful background check
- Availability to work at least 22 hours per week, including Sundays
- Ability to answer inbound and outbound calls throughout scheduled shifts
- Strong attendance and reliability
Complete Job Description
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