Customer Support Agent
Job Summary
Fluent in Polish, the full-time Customer Support Agent will serve as the main point of contact for customers in a fully remote role, responding to inquiries via email and chat while collaborating with internal teams to resolve issues.
Key responsibilities
- Act as the primary contact for customers actively using the product
- Respond to customer inquiries in a timely and professional manner
- Communicate with team members to find solutions and escalate inquiries as needed
Required qualifications
- Fluent in Polish and proficient in English (B2 level)
- Previous customer support experience is required
- Affinity with technology
- Ability to manage time effectively in a shift-based environment
- Previous iGaming experience is a plus
Complete Job Description
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