Customer Support Agent

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Thu, Aug 24, 2023

Job Summary

A company is looking for a Customer Support Agent.

Key Responsibilities:
  • Handle cardholder inquiries by phone, chat or email
  • Research customer inquiries and determine root causes to provide solutions
  • Teach, guide, and empower customers through self-service tools
Required Qualifications:
  • 2+ years of Customer Support experience answering phone calls and emails
  • Passion for creating exceptional customer experiences
  • Strong problem-solving skills to identify root causes and offer best solutions
  • Patience and empathy for customer frustrations
  • Emphatic commitment to personal growth and development

COMPLETE JOB DESCRIPTION

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