Customer Support Agent L1

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Mar 28, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent, Independent Contractor

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Agent, L1.

Key Responsibilities:

Monitoring incoming messages and processing billing requests
Working with user feedback and collaborating with various teams
Turning potential negative customer situations into positive experiences

Required Qualifications:

1-3 years experience in Technical Support, Customer Support, or a similar role
Experience in mobile products and familiarity with Zendesk, Stripe, PayPal, and Chargedesk
Readiness to work shifts 2/2 (day or night)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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