Customer Support Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Sun, Apr 07, 2024

Job Category: Customer Service

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Support Analyst.

Key Responsibilities

Develop a comprehensive understanding of the Bridgeway products and services to efficiently triage and resolve client issues
Serve as the main point of contact for customer inquiries and requests
Collaborate with internal teams and customer stakeholders to diagnose and respond to questions in a timely manner

Required Qualifications

Bachelors' degree in Information Technology, Business Information Systems, or a related discipline
0-2 years of experience in a customer-facing, technical support role
Quick learner who can confidently articulate software-related and technical concepts
Ability to be task-oriented, to prioritize, and to manage time effectively
Work independently with discipline and motivation to succeed in a virtual environment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

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