Customer Support Analyst

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Jan 05, 2026

This job expires in: 25 days

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Analyst.

Key Responsibilities

Become an expert in the company's services and solutions
Manage high-volume support via phone, email, and Jira
Provide timely updates and escalate complex issues to appropriate teams

Required Qualifications

Proficiency in Microsoft Office, especially Excel
Strong multitasking and time management skills
Confidence in phone communication with clients
Detail-oriented and organized
Analytical and solution-focused

COMPLETE JOB DESCRIPTION

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Company Overview

Company Company Name

Headquarters Headquarters

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