Customer Support Associate

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Wed, Feb 07, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Support Associate.

Responsibilities:

Promptly and professionally address customer inquiries through email, discussion forum, and social media channels
Facilitate support and coordination across internal departments
Identify and troubleshoot technical issues reported by customers

Qualifications:

Bachelor's degree
Prior experience in a customer support or similar role
Ability to remain calm and professional in stressful situations
Detail-oriented with a focus on delivering high-quality work
Proficiency in using helpdesk software (Zendesk) and CRM systems

COMPLETE JOB DESCRIPTION

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Job is Expired

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