Customer Support Associate

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Tue, May 14, 2024

Job Category: Customer Service

Weekly Hours: Part Time

Job Summary

A company is looking for a Customer Support Associate (Part-Time) for a remote position.

Key Responsibilities:

Respond to customer inquiries and support requests across multiple channels
Manage operational functions such as ID verifications and chargebacks
Communicate with customers via various platforms to ensure positive experiences

Required Qualifications:

Prior B2C high volume support experience
Proficiency with CS platforms such as Helpshift or Zendesk
Bilingual proficiency in English and Spanish
Experience with payment processing systems and dispute resolution
Willingness to work flexible and/or extended hours

COMPLETE JOB DESCRIPTION

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Job is Expired

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