Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate.

Key Responsibilities

• Serve as a brand ambassador by embodying the company's mission and vision
• Resolve customer inquiries and provide world-class service to enhance customer experience
• Accurately order materials and coordinate service schedules while managing a high volume of customer calls

Required Qualifications

• No specific experience in home remodeling is necessary; training will be provided
• Ability to work a hybrid schedule and flexible hours, including some weekends
• Self-motivated with strong organizational skills
• Competence in using technology and adapting to new communication methods
• Ability to maintain cooperative relationships with diverse personalities