Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate who will provide exceptional support to customers throughout their experience.

Key Responsibilities

• Serve as a brand ambassador by embodying the company's mission and vision
• Resolve customer inquiries and provide world-class service
• Accurately order materials and coordinate service schedules while managing a high volume of customer calls

Required Qualifications

• Ability to work Monday through Friday with some weekend flexibility
• Experience with hybrid work schedules (in office and remote)
• Self-motivated with strong organizational and interpersonal skills
• Competence in using technology and adapting to new communication methods
• No specific educational requirements; experience in home remodeling is not necessary