Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate who will provide exceptional support to customers throughout their experience.

Key Responsibilities

• Act as a brand ambassador and provide empathetic customer engagement
• Resolve customer inquiries and coordinate service schedules and material orders
• Communicate trends and feedback to management to enhance service quality

Required Qualifications

• Ability to work Monday through Friday with some weekend flexibility
• Experience with hybrid work schedules (in-office and remote)
• Self-motivated and disciplined with a competitive nature
• Proficient with technology and adaptable to new communication methods
• Ability to maintain cooperative relationships with diverse personalities