Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate.

Key Responsibilities

• Provide exceptional customer support throughout the installation experience and beyond
• Resolve customer inquiries effectively and create an empathetic engagement
• Coordinate service schedules and accurately order materials while handling a high volume of calls

Required Qualifications

• No specific experience in home remodeling required; training provided
• Ability to work a hybrid schedule (in-office and remote) and flexible hours
• Self-motivated with strong organizational skills
• Computer proficiency and adaptability to new technologies
• Ability to maintain cooperative relationships with diverse personalities