Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate.

Key Responsibilities

• Act as a brand ambassador, providing exceptional customer support throughout the customer journey
• Resolve customer inquiries and foster empathetic engagement
• Coordinate service schedules and accurately order materials while managing a high volume of calls

Required Qualifications

• No specific experience in home remodeling required; training will be provided
• Ability to work Monday through Friday, with some weekend flexibility
• Proficient with technology and adaptable to new communication methods
• Self-motivated with a strong work ethic and competitive nature
• Ability to maintain cooperative relationships with diverse personalities