Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate.

Key Responsibilities

• Provide exceptional customer support throughout the customer journey, from initial interaction to post-installation
• Resolve customer inquiries effectively and foster a positive customer experience
• Coordinate service schedules and accurately order materials while managing a high volume of calls

Required Qualifications

• No specific experience in home remodeling is necessary; training will be provided
• Ability to work a flexible schedule, including some weekends
• Proficient in using technology and adapting to new communication methods
• Strong organizational skills and self-motivation
• Ability to maintain cooperative relationships with diverse personalities