Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate who will enhance the customer experience through effective communication and problem-solving.

Key Responsibilities

• Serve as a brand ambassador, providing empathetic customer engagement
• Resolve customer inquiries and coordinate service schedules and material orders
• Communicate trends and feedback to management while striving for high service ratings

Required Qualifications

• No specific experience in home remodeling required; training will be provided
• Ability to work Monday through Friday with some weekend flexibility
• Self-motivated with a strong work ethic and accountability
• Computer proficiency and adaptability to new technologies
• Must be able to maintain cooperative relationships with diverse personalities