Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate I.

Key Responsibilities

• Manage a steady volume of inbound customer inquiries via phone, live chat, and email
• Work cross-functionally to resolve customer issues and provide exceptional service
• Conduct follow-ups with customers and assist other areas of the organization as needed

Required Qualifications

• 1+ years of experience in a customer-facing role or relevant college experience
• Passion for serving customers
• Strong organizational skills to manage multiple tasks and deadlines
• Ability to remain composed in high-stress situations
• Demonstrated productivity and organization in a fast-paced environment