Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate I.

Key Responsibilities

• Manage a steady volume of inbound customer inquiries through phone, live chat, and email
• Work cross-functionally to resolve customer issues
• Provide best-in-class customer service while adhering to company performance standards

Required Qualifications

• 1+ years of experience in a customer-facing role or relevant college experience
• Passion for serving customers
• Strong organizational skills to manage multiple tasks and deadlines
• Ability to remain composed in high-stress situations
• Demonstrated productivity and organization in a fast-paced environment