Customer Support Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Reviewed: Fri, Sep 08, 2023

Job Summary

A company is looking for a Customer Support Associate in the United States.

Key Responsibilities:
  • Respond to customer-submitted live chats and emails in a timely manner
  • Troubleshoot and guide customers through questions and issues with their account
  • Stay up to date on new product features and improvements
Required Qualifications:
  • 1+ years of customer-facing experience in a similar role
  • Expertise with written communication and attention to detail
  • Capability of prioritizing competing requests
  • Familiarity with the Squarespace platform
  • Consistent and dependable WiFi and a distraction-free workspace

COMPLETE JOB DESCRIPTION

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