Customer Support Compliance Coordinator

Job Summary

A company is looking for a Customer Support Compliance Coordinator.

Key Responsibilities

• Provisioning and deprovisioning of residential/retail accounts to ensure smooth customer service operations
• Conducting detailed audits of agent tickets and accounts to ensure adherence to company policies
• Identifying discrepancies and collaborating with teams to resolve issues efficiently

Required Qualifications

• High School Diploma or Equivalent Education
• Minimum of two (2) years of experience in customer service, call center, sales, and/or retention
• Basic troubleshooting knowledge to assist customers with online processes
• Strong work ethics with a commitment to teamwork and respect for others
• Must have a distraction-free, dedicated workspace suitable for remote work