Customer Support Consultant

Job Summary

A company is looking for a Customer Support Consultant (fluent Dutch) to work remotely in Indonesia.

Key Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Maintain a deep understanding of client solutions and meet KPIs

Required Qualifications

• Excellent Dutch communication skills (C1 level for spoken and written) and English at B2 level
• At least 6 months of experience in customer support
• Positive, proactive, and responsible attitude
• Personal computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
• Experience with CRM systems is a plus