Customer Support Consultant

Job Summary

A company is looking for a Customer Support Consultant in the hospitality sector, working remotely.

Key Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Maintain a deep understanding of client solutions and meet KPIs

Required Qualifications

• Excellent English skills (C1 for both spoken and written)
• At least 6 months of experience in a customer support role
• Strong analytical thinking and research skills
• Experience in the travel industry
• Personal computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)