Customer Support Consultant

Job Summary

A company is looking for a Customer Support Consultant (Danish & English) to provide remote service delivery.

Key Responsibilities

• Provide high-quality customer support via chat, email, and phone
• Support customers with order status, delivery information, and product-related questions
• Build strong and lasting customer relationships while handling inquiries and feedback

Required Qualifications

• Fluent in Danish (C1 level or higher) and excellent English communication skills (at least B2 level)
• At least 6-12 months of support experience
• Comfortable working with high ticket volumes
• Positive, proactive, and responsible attitude
• Personal computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)