Customer Support Consultant
Job Summary
To support a growing hospitality sector, the remote Customer Support Consultant will deliver outstanding customer support through various communication channels while building strong relationships and maintaining a deep understanding of client solutions.
Key responsibilities
- Deliver outstanding customer support via phone calls, chats, and emails
- Build strong and lasting customer relationships while meeting KPIs
- Handle sensitive customer data securely and keep up with evolving tools and technology
Required qualifications
- Excellent English skills (C1 for both spoken and written)
- At least 6 months of experience in a customer support role
- Strong analytical thinking and research skills
- Experience in the travel industry
- Personal computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Complete Job Description
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