Customer Support Coordinator

Job Summary

A company is looking for a Customer Support Coordinator.

Key Responsibilities

• Manage customer tickets, emails, and calls promptly and professionally
• Troubleshoot customer inquiries regarding residential solar products
• Conduct analysis of solar buyback programs and performance data

Required Qualifications

• Associates or bachelor's degree in business, economics, communications, or related field
• 4+ years of professional experience with an emphasis on solar customer service
• Strong organizational, problem-solving, and analytical skills
• Experience in the solar industry is preferred
• Ability to work in a fast-paced environment