Customer Support Coordinator

Job Summary

A company is looking for a Customer Support Coordinator.

Key Responsibilities

• Manage customer tickets, emails, and calls professionally and promptly
• Troubleshoot customer inquiries regarding residential solar products
• Conduct analysis of net-metering and solar buyback programs

Required Qualifications

• Associates or Bachelor's degree in business, economics, communications, or a related field
• 4+ years of professional experience with an emphasis on solar customer service
• Strong organizational, problem-solving, and analytical skills
• Detail-oriented and analytical thinker
• Ability to work in a fast-paced environment