Customer Support Developer

Job Summary

A company is looking for a Customer Support Developer.

Key Responsibilities

• Serve as the primary technical escalation point for database-related customer issues
• Support customers through onboarding and troubleshooting for various database integrations
• Contribute directly to open-source database connectors and collaborate with Engineering on customer issues

Required Qualifications

• 2+ years in software engineering, data engineering, technical support, or similar roles
• Fluency in SQL and proficiency in Java or Kotlin
• Hands-on experience with relational databases, data warehouses, and data lakes
• Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts
• Flexibility to work various shifts and a high tolerance for ambiguity