Customer Support Engineer

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Mar 26, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Job Summary

A company is looking for a Customer Technical Support Engineer.

Key Responsibilities:

Manage service requests and liaise between bank and client
Support FTP/H2H connections, participate in connectivity projects, and cross train in Kyriba application modules
Communicate effectively, manage client expectations, and seek opportunities to increase customer satisfaction

Qualifications, Training, and Education:

Baccalaureate or Graduate degrees in Finance or IT, or relevant work experience
Previous experience with H2H connections, SFTP/FTP, and understanding of technical protocols
Experience in customer-facing or project consulting roles
Capability to work with teams in multiple countries, across time zones

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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