Customer Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Jun 02, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Associate Customer Support Engineer, EMEA.

Key Responsibilities

Educate and assist customers and partners with blockchain product usage and best practices
Provide technical support and troubleshooting for blockchain platforms, APIs, and integrations
Collaborate with internal teams to escalate and resolve complex technical problems

Required Qualifications

2+ years of experience in technical support, DevOps, or backend engineering
Understanding of blockchain fundamentals (e.g., consensus algorithms, smart contracts, nodes)
Experience with Ethereum, Bitcoin, or other blockchain platforms (e.g., Solana, Polkadot, Cosmos)
Ability to work across time zones and participate in on-call rotations
Experience interacting with Web3 technologies (e.g., wallets, Metamask, DeFi protocols) is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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