Customer Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 03, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Support Engineer.

Key Responsibilities

Proactively monitor the production environment and address trends or issues
Diagnose and resolve complex product and integration issues reported by customers
Collaborate with cross-functional teams to identify product issues and drive improvements

Required Qualifications

Bachelor's degree in Engineering, Computer Science, or related field
2+ years of experience in production or technical support
Experience with Kibana, Elasticsearch, MySQL, and REST API
Ability to work independently and manage tasks effectively
Willingness to work flexible hours for SLA coverage

COMPLETE JOB DESCRIPTION

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Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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