Customer Support Executive

Job Summary

A company is looking for a Support Team Executive for the Sunset Team.

Key Responsibilities

• Interact with customers via Intercom and phone to address queries and provide excellent service
• Collaborate with Operations and Compliance teams to enhance customer experience
• Provide feedback to Team Leads on customer queries and seek ways to improve service

Required Qualifications

• Experience in a contact center environment
• Ability to work independently and prioritize tasks effectively
• Familiarity with Intercom
• Interest in savings and investments
• A driven and ambitious individual with a professional outlook