Customer Support Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 03, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities:
  • Manage inbound phone calls, emails, and chats with empathy and attention to detail
  • Become a product and solutions expert, identifying customer needs and providing solutions
  • Proactively engage with customers to troubleshoot issues and build relationships
Required Qualifications:
  • Degree in communications or related field
  • Experience in support and phone communication roles
  • Proficient with digital technology platforms
  • Knowledge of AI technologies such as Chat GPT
  • Hubspot knowledge is preferred

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