Customer Support Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, May 10, 2024
This job expires in: 14 days

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities:
  • Provide live customer support via email and chat
  • Handle support requests and escalate as needed
  • Monitor site issues and ensure quick resolutions

Required Qualifications:
  • 2+ years experience in customer support or operations
  • Knowledge and enthusiasm for sports, sports gaming, and technology
  • Experience with Customer Support tools like Zendesk and Intercom
  • Knowledge of online gaming fraud, payments, and tools preferred
  • Collaborative and team-oriented mindset

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