Customer Support Representative

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 21, 2025

Job Summary

A company is looking for an Associate Customer Support Representative.

Key Responsibilities
  • Handle calls from end users in a friendly, resolution-oriented manner
  • Create help desk tickets for all issues, documenting details and resolutions
  • Spot trends among tickets to identify root causes and collaborate with internal teams for timely resolutions
Required Qualifications
  • Bachelor's degree preferred or equivalent industry experience
  • Experience in a technical support role with customer interaction
  • Ability to thrive in a fast-paced environment requiring constant prioritization

COMPLETE JOB DESCRIPTION

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