Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative-III for a 6-week contract.

Key Responsibilities

• Provide proactive outreach to dashers, ensuring exceptional service quality
• Act as a strategic problem solver and subject matter expert for a new product
• Identify operational trends and share insights with broader teams

Required Qualifications

• Bachelor's degree or equivalent experience
• 2+ years of experience in fast-paced customer service roles
• Fluent in English and able to type at least 40 WPM
• Technologically fluent, especially with Google Sheets
• Conversationally proficient in Spanish