Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative - UK.

Key Responsibilities

• Respond efficiently to Level 1 customer inquiries and maintain exceptional satisfaction across various platforms
• Review and interpret data, identifying discrepancies and accurately uploading it into the platform
• Manage support cases in a high-volume environment while collaborating with support and product teams

Required Qualifications

• Open to work 4AM-12PM (GMT) Monday through Friday
• Bachelor's Degree with 0-3 years of work experience
• Open to working evenings, weekends, and/or holidays
• Major in Accounting, Finance, or Economics is a plus
• Fluency in Mandarin is a plus