Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Respond to inquiries from members, clients, providers, and business partners
• Assist with various customer service tasks including prescriptions, online purchasing, and payment processing
• Complete required documentation and perform software quality assurance testing as needed

Required Qualifications

• 1-2 years of customer service experience in relevant fields
• Flexibility to work various shifts, including weekends and holidays if needed
• Strong internet knowledge and browser troubleshooting skills
• Proficient in Microsoft Office and multitasking with software tools
• Ability to work efficiently in fast-paced environments