Customer Support Representative

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, May 14, 2025

Job Summary

A company is looking for a Customer Support Representative (Remote).

Key Responsibilities
  • Provide support to end users as the first point of contact for questions and troubleshooting
  • Maintain customer records and follow best practices for documentation in the ticketing system
  • Participate in team goals and contribute to company-wide initiatives, including product launches
Required Qualifications
  • Customer service experience
  • Experience with software, eMARs, EHRs, or other healthcare-related technologies preferred
  • Bachelor's or Associate's degree preferred
  • Ability to work in a compliant remote environment
  • Availability for a rotating on-call schedule

COMPLETE JOB DESCRIPTION

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