Customer Support Representative

Job Summary

A company is looking for an Associate Customer Support Representative (Beauty).

Key Responsibilities

• Provide superior customer service via phone, chat, and email
• Field troubleshooting questions and assist customers with software training
• Participate in departmental meetings and communicate customer issues to the team

Required Qualifications

• Proficient in using Windows and Microsoft Office Suite
• Prior customer service experience
• Ability to adapt quickly and work flexible hours, including weekends and holidays
• Positive attitude and eagerness to learn
• Experience in technical support or related fields is preferred