Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to deliver exceptional service to clients and financial advisors.

Key Responsibilities:

• Deliver trusted and reliable service to clients, enhancing customer satisfaction and loyalty
• Provide effective and timely resolution of customer inquiries and strive for first-call resolution
• Complete ongoing training to stay updated on product, industry, service, and policy changes

Required Qualifications:

• Post-secondary education or high school diploma
• Customer Service or Financial Services experience is a plus
• Ability to thrive in a fast-paced call center environment
• Demonstrated computer efficiency
• Flexibility to adjust and succeed in a rapidly changing environment