Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative who thrives in a fast-paced environment and has a strong desire to provide top-tier service.

Key Responsibilities

• Respond to user inquiries on mobile app and desktop
• Track and record issues and data to inform the company of problems and requests for improvements
• Ensure customer issues are resolved promptly through high-quality service

Required Qualifications

• 2-3 years of customer service experience
• Reliable computer, smartphone, and high-speed internet connection
• Excellent technical skills, particularly with phone apps
• Experience working in e-commerce platforms
• Must be based in Mexico