Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to be the first point of contact for clients, providing timely information and resolving issues.

Key Responsibilities:

• Respond promptly to customer inquiries and complaints, ensuring follow-up and resolution
• Build lasting relationships with customers through proactive communication
• Maintain detailed records of customer interactions and coordinate the shipment of materials to clients

Required Qualifications:

• Proficiency in Google Workspace or Microsoft Office Suite
• Previous customer service experience
• High degree of professionalism and confidentiality
• Strong time management skills and ability to multitask
• Experience working in a remote office setting is preferred