Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide exceptional service and claims assistance to various stakeholders.

Key Responsibilities

• Act as a liaison to resolve customer issues and provide guidance
• Ensure contractor compliance with established best practices and review insurance claim assignments
• Handle communication with customers and assist with technical troubleshooting as needed

Required Qualifications

• High school diploma required
• Two years of customer service experience
• Basic computer skills, including Microsoft Word, Excel, and Outlook
• Ability to work both in a team environment and autonomously
• Self-motivated with the ability to prioritize tasks and resolve issues